Categories
Business Design Strategy

The Look of Clean-Tech: Differentiating Through Design

From The Agency Post

Gone are the days when images of blue skies and green grass communicated everything that needed to be said. Clean-tech marketing has grown up and requires unique visual branding in order to attract attention in increasingly competitive markets. How can companies and technologies better represent themselves through design?

Invest in creativity

News flash! Logo and visual brand development isn’t cheap. But it’s important to look at the development as an investment, not a cost. The logo sets the tone for your business  – think of it as brand equity. The more you use it, the more equity your brand builds.

And don’t stop at a logo. A visual brand requires much more: deliberate use of typography, photography, colors and graphics. The fundamentals of a brand go a long way in clean-tech marketing as many companies haven’t invested the necessary time, money and energy into building their brand equity.

Embrace simplicity

A logo cannot possibly tell the entire story of your technology, business or brand. Think of all the time and effort you’ve invested just to launch the company! Much like your business, a brand is a living entity. It is enriched or undermined cumulatively over time – the product of a thousand small gestures.

Know that your logo or visual guidelines are only one part of your greater brand story. You want the mark to be simple, easily understood and flexible. The logo must work across the web, print materials and future applications (such as on a product, billboard or clothing). Think about all the places where your brand may show up – a little planning goes a long way towards avoiding nasty discoveries. For example, a multi-colored, complex logo may look great on a poster. But what happens when you place it over a colored background? Make sure the logo remains strong in its many variations (black, white, large, small, one-color, etc.) to avoid any pitfalls.

Aim high

Think of your brand as aspirational. The logo should communicate where the business aspires to be, not necessarily where it is now. When guiding a branding or design firm on its task, talk about your company as you envision it in five years. Are you a developer of wind energy struggling to raise funding and slogging through regulatory processes? Your instructions to your design team must focus on the future, when you might instead describe a sense of cleanliness, simplicity, stability and happiness.

Avoid Common Design Traps

We see many new companies falling into three common traps when using design to differentiate themselves:

Literally abstract:Your logo doesn’t have to communicate what you do. Rather, it can provide a symbolic, visual window into the business and its goals.

ExampleThe Geothermal Genius logo’s flexibility and forward-moving arrow don’t restrict its future to Geothermal solutions. That, combined with a professionally designed site, creates a solid visual brand.

No way cliché: A cloud can’t possibly distinguish you from another brand. Think beyond!

Example: Helix Wind takes an abstract design element to create the sense of moving energy for its logo.

In it to limitA wave alone can’t represent your hydroelectric company, especially when the business grows to offer additional energy solutions.

Example: Namasté Solar’s offerings aren’t limited by some representation of the sun. Instead, the logo’s modern, abstract design speaks volumes about its clean, peaceful brand and its future.

Following such recommendations requires care, focus and oftentimes a significant investment in a talented design team. Such investment can go a long way in the clean-tech world, which is relatively young and unsophisticated when it comes to marketing.

With any investment, the more equity you build at the beginning, the greater the returns in the end. Brand equity is no exception.

Categories
Business Design Strategy Technology

Polish or Perish: The Importance of Visual Identity in Clean Tech

This post was written by Nicolas Boillot with contributions from me. From The Agency Post

In the immediate future, the clean-technology landscape will experience a massive and sustained surge of investment during the convergence of:

  • Rising fossil fuel prices
  • Diminishing costs of clean and sustainable technologies
  • Increased clean tech efficiency ratios
  • Uncertain but sustained government incentives over several years
  • Available success metrics from early adopters in business and residential installations

This “harmonic convergence” will echo long into the future. Many believe the surge in clean tech will make the dot-com bubble appear as a mere speck along history’s trajectory. The clean-tech convergence portends a wave of startups; from Boston to Beijing, young engineers are putting to work the latest engineering wizardry to create new capabilities and reimagine existing technologies. Droves of investors are lining up behind them — global investments in clean tech surged 13 percent in 2011 and look to do equal or better in 2012, despite a hobbled global economic climate.

Technology doesn’t win by itself

After 13 years of serving engineering-driven companies at HB, we now understand that many companies with extraordinary technology often ignore their own brand. Brilliant engineers and scientists creating tomorrow’s winning technologies continue to believe that, “If I build it, they will come.”

But they won’t. After working with hundreds of technology companies and seeing some succeed and some fail, we put together seven reasons why a strong brand identity can make all the difference:

  1. Company personality. A visual identity immediately communicates a feeling to audiences that interact with the company. It is easier to remember a company with a distinct look, which serves as an anchor for associated ideas and experience.
  2. A reflection on the corporation. An informal poll of investors and other members of our community concluded that even discriminating audiences make the assumption that companies with an established look are further along than those without a clearly defined visual presence.
  3. Rallying the troops. We think and feel in more than words and schematics. A well-defined identity provides a set of visual cues representing common values and goals.
  4. Authority isn’t the same as credibility. Authority is what entrepreneurs bring to their areas of expertise. Credibility is what others believe they have when they exhibit certain signs. A distinct visual identity ranks high among such confidence-inspiring signs.
  5. Your investors are human. Even technology-savvy investors respond favorably to visual cues.
  6. Bad visuals can kill a great product or service. Just as the beauty of Apple devices entices consumers to pay a premium for what many consider a less-advanced product, poor presentation can have the opposite effect, no matter how good the underlying technology or service.
  7. Differentiation. A professional, modern brand story told through logos, type and consistent graphics can set a company apart from its competitors, creating a feeling of care and craftsmanship necessary to the success of many clean-tech companies.

Beyond visuals

One secret many entrepreneurs don’t realize is that working on the company’s visual identity can raise questions that often get relegated to the back burner. The answers to the following questions can deeply influence future growth:

  • What do we stand for?
  • What does our voice sound like?
  • What is our personality?
  • How do we visually represent the best of what we offer and care about?
  • What problem are we trying to solve?

Answering these questions and others while building a visual identity will help galvanize the team and open new paths for growth. The result will strengthen your brand – and your bottom line.

Categories
Business Culture Design Media Social Media SXSW Technology Video

SXSW Interactive: Attempting to Digest Five Days of Awesomeness

Co-written by Andrea Dunbeck and Justin Hastings

What a week! Now that the panels, discussions, presentations, chats, serendipitous introductions and nightly events have concluded, we attempt to wrap our week in Austin into four central themes that we brought back for HB to make our work (and our clients’ work) more successful.

As a reminder, you can relive all of the action here.

Trust

Andrea spoke about this a few days ago. Throughout our time in Austin, we heard discussions surrounding the idea of audience trust and authenticity. Only when content speaks directly and honestly to the audience will a brand perform well – and this happens over a long, incremental period of time, not in short, sporadic bursts. With the right campaign, trust can be measured through speed and reach – audiences will make quicker decisions through a trustworthy relationship.

“Trust can be measured in speed and reach. Vendors can make things easier in order to solve a problem – therefore, you can work more efficiently and make more money. Reach comes from sharing stories with your friends.” – Liz Strauss, founder of SOBcon and Inside-Out Thinking, from What’s So [Bleeping] Hard About Social ROI?

In fact, multiple presenters talked about getting out of the user’s way, allowing for individual brand experience and exploration. Technology should be calm and unobtrusive, using clean, simple design and user experiences to communicate messages.

“Calm technology is in the background and relaxed. Actions become buttons or are triggered through invisible interfaces.” Amber Case, Co-founder, Geoloqi , from Ambient Location and the Future of the Interface.

Be Bold, Smart and Nimble

Panelists and speakers throughout all our sessions challenged attendees to break traditions, defy standards, go rogue and show change. Shifts in offerings and marketing strategies must become part of an agency’s (or brand’s) DNA, allowing them to act like startups to adapt to constantly evolving industries, media channels and technology.

“There needs to be resistance to hierarchy. Smaller, nimbler teams innovate faster.” – Rei Inamoto, Chief Creative Officer, AKQA, from Why Ad Agencies Should Act More Like Tech Startups

We often heard the recommendation to “fail fast” – testing new ideas, strategies or projects through user research and experimentation.

“Fail quickly. You learn more from what doesn’t work then you do from what does.” – Lance Weiler, Story Architect/Experience Designer, RebootStories.com, from Multiplatform Storytelling: Frontline War Stories.

Give the People What They Want

It all boils down to this. Content strategy, development, distribution and marketing – it’s about getting your audience members what they want, when they want it and how they want it.

Brands are no longer just product and service companies – they are publishers who must provide meaningful, entertaining content to their users (even if the content does not directly tie to the product or service). These same brands must inspire their audiences through unique storytelling – gone are the days when copy, on its own, can create the same experience as a story involving visuals, videos, photography, and media from other platforms.

“What would our audience love to see? Don’t even think about the brand.” – Anthony Batt, President, Katalyst, from Entertain or Fail: Brands as the New Publishers.

The role of the content strategist thus continues to grow across brands and agencies that develop large amounts of content. Increasingly, people in this position will take the lead on new projects. A successful content strategy combines thoughtful workflow and governance (people) with substance and structure (engaging content).

“Nontraditional storytelling through visuals and interactive is becoming what readers want.” – Jill Abramson, Executive Editor, The New York Times, from The Future of The New York Times.

Social

We all think Social is so special. Stop it – it’s not. Social is simply another marketing tactic like advertising or direct mail. So why expect special ROI measurements from social marketing? For many other marketing tools we simply ask, “are profits increasing?” We need not treat Social as an alien, but rather just as another strategy in your marketing toolbox.

“Aren’t we overcomplicating this? What’s the ROI of taking a guy to the golf course or out to dinner?” – Matt Ridings, Co-founder & CEO, SideraWorks, from What’s So [Bleeping] Hard About Social ROI?

The only real difference is that social media allows you to listen to your audience, rather than broadcast to them. So do it – leverage the opportunity to get to know your prospects and customers so all of your communication is spot-on for their needs and interests.

Oh, and “viral” is overrated.

Phew! The week in Austin surely filled our brains with plenty to digest, review and implement in the coming weeks and months. We look forward to SXSW 2013!

Read about the rest of our trip to SXSW trip at The HB Blog.

Categories
Content Marketing Design Facebook Social Media Strategy

The power of the comment

 

From the HB Blog

Chances are you left a comment on Facebook or retweeted on Twitter today. If you’re fancy, you may have done the same on newer social sites Pinterest and Path.

Are we leaving blogs out in the cold?

Home base

Your business calls its web site and blog its home. Branded messages and campaigns may live on several (or several thousand, through AdWords) other web sites.

But your home page – and your blog – houses your customer community. A comment left on a blog comes from a true “subscriber,” someone who chooses to read your work or receive the latest updates through a news feed.

Design and media

Even better, the visual experience of a blog post far surpasses that of FacebookTwitter, or other social offerings. As an author, you can work with your creative team to include video, photo galleries, infographics, or type treatments to call out specific parts of your post.

The main course

Sure – your Facebook page and Twitter might offer your customers the “sweets.” Giveaways, campaigns, and discussion can take on a life of their own.

But your blog – rich of nutrients and vitamins – is the main course. Treat it well and it will do the same for your community.

Categories
Business Design Strategy

A Better You

Somewhere in the world, there exists a version of you who has all your skills… but does everything better. This person designs better, writes better, develops better, and strategizes better. How do you compete?

Develop Quality with Quantity

The brilliant Chris Brogan recently wrote about focus. In the post, Brogan argues the power of less – by stopping certain tasks (even some you may enjoy), opportunities arise. Doing less results in accomplishing more.

“At its root, focus is about less. There can’t be two #1 priorities…. It’s simple. It’s about less. (Want a hint about less? Check out The Power of Less.)”

Stop Flinching

Another way to defeat the better you: develop a higher pain threshold. Julien Smith, who released “The Flinch” for a free digital download this week, reminds us that pain and challenges must exist in order to develop your best work.

“Because you are a human being, you are programmed to settle in one way or another, and breaking that programming will hurt. Get used to it– it’s the only way to make something exceptional.”

You 2.0

Focus. Do less. Develop a tolerance and confidence in times of pain and challenge. These suggestions will help you crush you work no matter the obstacle.

The better you is shakin’ in his boots.