Bringing Feedback to the Forefront

Finding Nemo Seagulls

Mine?! Mine?! Yours.

One of Steve Jobs’s legacies lives on at Pixar Animation Studios. Much like Apple, Pixar creates a unique, organic culture resulting in incredible, award-winning animated films. How do they do it?

Feedback

Pixar prides themselves on constant feedback, a concept discussed in this Harvard Business Review article. Peers provide candid thoughts and recommendations throughout the movie-making process. Sometimes, Pixar will scrap an entire sequence or storyline based on internal team discussion.

Implementation

How can feedback play a role in your life? I experienced an incredible session of feedback today while practicing for next week’s talk at Syracuse University. I shared the entire talk and presentation in front of my teammates (HBers), who provided straightforward feedback that will result in a better speech.

Sharing

The best way to improve your product, brand or service? Share. As much as possible. Have a design that isn’t complete? Or the first few pages of a screenplay? Or maybe the first draft of a video blog? Share, share, share. A culture of sharing results in the best possible work. Just look at Pixar.

Legacy

Steve Jobs

As a creative, Steve Jobs’s leadership in the design of Apple’s products greatly influenced my career path. Perhaps more importantly, Jobs helped to develop an amazing culture at Apple – one that will continue to define the company he helped create. Rest in peace.

Inspiration

Fireworks

From the HB Blog

A blank page. Quite intimidating. Where can we find the inspiration to craft meaningful content, visuals, or information?

Humans

Grab a peer. Ask for help. Show a family member. Often, our creations are self-centered. An alternate point of view can provide an unaffected opinion on your layout or draft. Even if the feedback is “bad,” it provides an opportunity to enhance your work.

Resources

Lean on news sources and creative aggregators for help. Every day, I view successful designs on The Dieline, Swiss Legacy, and Brand New (to name a few). Even if your working on a non-package, non-poster, or non-logo, a design can help to inspire. In addition, it helps to read about successful campaigns or initiatives. We Heart, T Magazine, and Design Envy are excellent aggregators of interesting projects across architecture, design, and fashion.

The Web

Why not ask your favorite design or content communities for their thoughts? Dan Cederholm’s Dribbble provides an open environment for sharing ongoing designs. You can also rely on Twitter and Facebook to review your work as well – your communities are salivating for new content to devour.

Other inspiring collectives: AisleOne, FormFiftyFive, It’s Nice That, and Motionographer.

An Event Apart Boston: One Week Later

Thanks to the kind folks at HB, I was able to attend last week’s An Event Apart in Boston, a conference for people who make web sites.After meeting hundreds of interesting people and listening to dozens of engaging speakers, here are my most important takeaways:

Lack of Control
You may not be in control of the user’s experience,” said Jeffrey Zeldman when kicking off the event. Throughout the week, we learned to design for the worst possible outcome. Even better, we should think responsively – sites must adjust to the user’s experience. Mark Boulton offered solutions with grids, while Ethan Marcotte suggested detailed media queries within CSS.

Content Comes First
Users should be interacting with content, not navigation tools or page structure. In fact, “content precedes design; design without content is decoration,” said Zeldman. We are redefining how we think about layout: content-out instead of canvas-in, said Boulton.

Experience and Users
Have a philosophy – especially one about how to treat people or make an impact, said Whitney Hess. Both your clients and your company should have a strong philosophy and/or design voice. In the mobile world, make things easier for users with customized input forms and remove extraneous page elements while elevating content, said Luke Wroblewski.

Plan for the Long Haul
How can we ensure that our brand lives on ten, twenty, or even fifty years from now? Jeremy Keith recommends text and open formats without restrictive licenses. Additionally, strategy, planning, and culture are all extremely important (Aarron Walter and Jeff Veen were particularly interesting to me from a strategy perspective). Take the time to develop patterns, prototypes, and design personas. Build a strong culture that allows for employees to work at their highest levels, especially in difficult times. And perhaps the most important thing I learned, courtesy of Typekit CEO Jeff Veen: “purpose is timeless.” Understand what problems you to solve, and the best place to do it.

Recap
In the end, it was a full two days of information digestion. I’m sure there’s plenty of great information I’ve missed… but what excited me the most were the talks that were more strategical and less technical. An Event Apart Boston gave me more fodder for thinking less like a designer and more like a creative problem solver. Big thanks to Jeffrey Zrldman and Eric Meyer for putting together a diverse cast of characters.