My maternal grandmother, Pearl, passed away unexpectedly last week. Although the news was difficult to hear – and will take me a long time to fully grasp – the outpouring of support for Pearl at her services earlier this week was brilliant. Grandma touched a lot of lives and many of them paid their respects […]

Jabil In-store Diagnostic Tool

UI and kiosk graphics design for a mobile device in-store diagnostic tool for Jabil. Also made significant contributions to strategy, field research, and customer journey UX development. Video shows visualization of customer journey and experience.


I no longer work for HB. The reasons aren’t important – what’s important is my relationship with HB for nearly 6.5 years. The company – especially the Creative team – have watched me grow from a boy into (arguably) a man as I bought a house, got married, and became a father. The “trifecta” of life events were all shared with my HB family.

Gut versus data – the eternal question

I used to be a math geek. When I was a grade school and high school student, I displayed advanced behaviors with regards to numbers and their interrelationships. I nearly attended a technical university in order to continue exploring mathematics. Funny track for a designer, no?

The cyclical life of web design

As a web designer, I’ve learned that the practice is young, difficult, ever-changing, and cyclical. “What we’re doing is hard and scary!” says Kristina Halvorson, CEO of Brain Traffic. “We are all perpetually catching up.” During this year’s An Event Apart Boston, a fantastically-designed gathering of folks who make websites, I recalled my time at Syracuse University in 2003. We read an essay by Jakob Nielsen discussing some of the practical requirements for any website: