UI and kiosk graphics design for a mobile device in-store diagnostic tool for Jabil. Also made significant contributions to strategy, field research, and customer journey UX development. Video shows visualization of customer journey and experience.
March 18, 2013
Opening kickoff
Working as a web designer is an amazing job – I’m fortunate to get paid to create art and digital experiences. But as I’m often reminded by Mike Monteiro’s book, “Design is a Job,” there is more to web design than bits and bytes. A designer’s work starts way before a single pixel gets placed and [...]
March 12, 2013
Focus is happiness – what I learned from Ikea
Ikea prides itself on “functional home furnishing products,” building a massive business and in-store experience in the United States since 1985. Some of its most successful products include storage systems that organize anything from office supplies to baby clothes into well-designed compartments, buckets, and racks. But here’s the thing about well-conceived storage: you get the [...]
March 3, 2013
Ain’t nobody fresher than my click
“If you’re constantly tweaking and tailoring your website for natural search success, doesn’t it also stand to reason that this diminished focus on your website’s users creates an environment that isn’t enjoyable or interesting for real people?” That’s a great quote. And although the author, Sujan Patel, goes on to argue that good SEO can also [...]
March 3, 2013